We have dealt with LSM for over 20 years. From a New Year’s Eve furnace repair in -30C conditions to our most recent A/C install, LSM and their employees have always been professional, personable, respectful, and informational. They genuinely seem happy that they are there working for you, the customer, and it is NOT a scripted act. So many companies I have noticed when phoning or calling on them, have their script ( and can tell ), and only go through the motions because it is a company directive. Not LSM, from Tina, who we dealt with on our last interaction, to the two technicians that did the install, and the fellow that did the start-up, all impeccable people. Lee’s Sheet Metal gives us a reason NOT to look elsewhere. Their professionalism has not changed in the years we have been dealing with them. And that, to me, is the key to their success. Well done !!!