COVID-19 Message from Gordon Provencher, CEO

COVID-19 Response & Precautions

March 24, 2020 – Update

Subject: Health directive from Alberta Health.

The current guidelines reported today clarify and require self-isolation for 10 days following the day of the last noticed symptom of ANY sickness such as cough, cold, sore throat, etc as although they may have simply seemed to be from cough cold or flu, in many cases, they could be indicative of a mild case COVID 19 and you may still be contagious.

We have implemented these guidelines in our company. We are somewhat isolated in Grande Prairie and have a chance to stay ahead of the curve if people are diligent.

March 18, 2020 – Update

  • Office hrs 8 AM to 4:30 PM
  • We have closed our doors to foot traffic for the health concerns of our customers and staff. For regular customers, they can phone, email or fax orders. We will maintain in our shop to fabricate the customer’s needs. The product will then be left outside for pickup. Payment either on account or credit card. We will strive our best to accommodate your needs.
  • We presently have service technicians that will be dispatched from home if you require service.
  • Residential parts are available by phone or email. Again they will be set outside for pickup.
  • We are striving to meet the needs of customers and at this time it is prudent that we minimize contact.

March 17, 2020 – Update

With the recent news of Covid-19, we are taking precautions to ensure the health and safety of all.

  • We will continue to meet the demands of customers and staff.
  • We have taken measures to limit the exposure of individuals. Some staff have been sent home to work remotely.
  • Installers will go directly to the site to limit contact with office personnel.
  • Meetings will be by phone or teleconference.
  • We will be monitoring Federal and Provincial Government guidelines and take appropriate action as necessary.
  • Engaged employees in COVID-19 education to ensure employee and customer safety
  • Monitoring our employees for symptoms daily
  • Established contingency for employees that show or are experiencing flu-like symptoms
  • We ask that our customers follow the recommendations of self-quarantine established by Health Canada if they have travelled from outside of Canada.
  • Inform our staff of travel. and if indeed, they are in a quarantine situation. We have been a proud member of this community for over 56 years. We want to reassure all our customers that we are taking all necessary precautions to ensure the health of our community.
  • We will continue to provide our loyal customers with the necessary services required.

We will be updating our website as information and updates are released. Watch for updates on all LSM Social Media Platforms.

COVID-19 Resources


For all COVID-19 & Health-Related please visit both Alberta & Canada Health Services:


Proper Handwashing Technique

Help Prevent the Spread

Know the Difference: Monitoring & Isolation

Vulnerable Groups